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How to change background color when saving xray images in PDDS
  1. Go to Setup>StatusFullScreen 2. Change Background Color. Hit Save Changes. ..
P720 Laggy in Eaglesoft
  Install IOCO twain Open the Software>File>Preferences>Scanner>Select the IOCO Twain as Source. Use the Scanner button in Eaglesoft instead of the usual live video Captur..
E-Woo Twain Patch Showing up in Romexis
Follow the steps provided if this keeps coming up when taking xrays (in this case, it only happens in 1 room while the rest have the normal activation bar in Romexis) grab the files from twain_..
Can't open DDS states finding Netkey
If a DDS customer calls staying a computer can't open DDS states finding Netkey. Please go inside the following path. 1.C:\PolaroidDDS\Settings 2. Open the Icore ini file 3. Search for NetKey..
Chrome Camera Access Issue
How to fix when getting this issue:   - Click on the padlock icon in the address bar - Site settings - Allow camera access. refresh the link and camera/live video should be up now..
Dentrix/Dexis Intraoral USB Sensor Not Available in Dropdown Menu
  Please follow the steps below when you get this issue 1. Go to Windows folder Twain 64>copy files inside VATWAIN> Go to Program Files 86>paste to Dentrix folder 2. Go ba..
PDDS Installation Server - Open Dental
  This is for server computer.   1. Open DDS file 2. Choose NetKEY 3. Choose SuperPro(Net)   4. Install the installer. 5. Once the install is don..
Exception Access Violation Error on Eaglesoft Patterson
If a customer is getting this error when trying to take images using our xrays, follow the steps for fix:   Go to File>Preferences   Under Xray tab, select our sensor ..
Image Capture Module not installed on Vixwin
1. If you get this message when trying to use the camera, please follow the steps below.   2. Options > User Interface   3. Toolbar > Customize buttons > Camera ..
How to Edit/Change Name Information in XVLite
Open XVLite software. Select the patient and click the Advanced Patient Options > Edit Patient Information You can now change the patient's name. Hit OK and it should save the changes mad..

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