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Ran across the referenced error this week and the issue it posed was when the user would try to launch the DentalEye software, the software would not open rather give a couple database connection erro..
1. Select System -> then Preferences:
2. On the Preferences window, Click the Advanced button at the bottom:
3. Click the C..
***If using the EZDent-i software as a standalone software;
when attempting to search for a patient either by chart number or patient name it is possible to receive a pop-up box that reads&nbs..
EZDent-I VTPATCH manager is an application found within the EZDent-i folder.
This application can help with correcting any issues found in the system and performs a debugging of the software.&..
Within the newer model DrsRay X-ray sensors, there is application called EZWatch that appears on the right bottom of screen and displays X-ray images that are taken.
The app normally defaults to ex..
This is a continuation BLOG on the titled Dentrix/Dexis Integrator - Intraoral USB Sensor Not Available blog regarding the known issue of the Intraoral USB Sensor option not being avail..
1. Select Options:
2. Select Setup:
3. Select the Display Settings tab:
4. Switch to preferred monitor by clicking the ..
Retaking an X-ray within EZdent-i software can bring about an issue for the user as there is no retake button or instruction for how to do so within the software interface...
Please see the steps b..
1. Loosen the 4 screws on the corners of the green DTO faceplate (loosen with just 1-2 twists).
CAUTION: Do not unscrew all the way as it will make it more difficult to put face plate back on..
Since working with dental imaging software EZDent-I. We have encountered an error to show up where the user will launch the software and receive a pop-up error titled FAILURE and description reads “Fa..
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