Products

Drs Viewer Pro Error 500
We encountered a DVP error 500 recently when installing the EZServer_GoodDrs v 3.0.2 and client workstation Drs Viewer Pro v 3.0.4. The error prevents the user from properly selecting a patient and do..
How to Register a License for IOC Snapshot
1. Right-click the camera icon located on right-bottom taskbar -> Select Options -> Enter New License?      2. Copy and paste the user license for IOC snapshot into t..
DEXIS 9 - NO VIDEO/GRAYED OUT VIDEO MODULE FIX
Blank / Black video in Dexis   Open gpedit.msc Select Computer Configuration>Administrative Templates>Windows Components>App Privacy>     Double cli..
How to Change Sensor Filters in Apteryx XVLite
1. Select Preferences​   2. Select Digital XRAY Sensor tab   3. In the Digital X-ray Sensor Settings box, select Vatech EZSensor *This will open the Vatech EzSensor D..
Sensor not detected on ImageXL
If you're installing our sensor on a practice that is already using a different sensor you might experience some issues like the one showing on the image below.     Our sens..
How to Merge Patients in Apteryx XVLite
1. Select,  Advanced Patient Options then -> Merge patients   2. In the Patient Merge window – top box Select the patients that are to be merged *Select multiple patien..
FireCr QuantorDent software error: Sentinel Key Not Found
The FireCr QuantorDent may experience an error when trying to launch that states Sentinel key not found (H0007). To resolve please see below:   1. Click on the 'Start' window ic..
Integrating DrsRay HDI-S into Eaglesoft
Video at bottom of this blog. Step 1: Install Sensor Drivers from USB Step 2: Install the Eaglesoft twain Supplied by Rayence. You can find it on the share drive. The origianl Rayence twain is d..
How to Integrate DrsRay/HDI-S Sensor Into Dexis 9.xxx
1- Intall Sensor   2- Launch Dexis Imaging software   3- Go to the range tool     4- Under the DEXray tab make sure our sensor is selected and use as s..
How to use Dolphin Imaging
Starting the Program To start the program: 1. Click on  the Microsoft Windows desktop. If you do not have the Dolphin Premium Security Utilities installed and enabled, Dolphin Imaging s..

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