Products
We encountered a DVP error 500 recently when installing the EZServer_GoodDrs v 3.0.2 and client workstation Drs Viewer Pro v 3.0.4. The error prevents the user from properly selecting a patient and do..
1. Right-click the camera icon located on right-bottom taskbar -> Select Options -> Enter New License?
2. Copy and paste the user license for IOC snapshot into t..
Blank / Black video in Dexis
Open gpedit.msc
Select
Computer Configuration>Administrative Templates>Windows Components>App Privacy>
Double cli..
1. Select Preferences​
2. Select Digital XRAY Sensor tab
3. In the Digital X-ray Sensor Settings box, select Vatech EZSensor
*This will open the Vatech EzSensor D..
If you're installing our sensor on a practice that is already using a different sensor you might experience some issues like the one showing on the image below.
Our sens..
1. Select, Advanced Patient Options then -> Merge patients
2. In the Patient Merge window – top box Select the patients that are to be merged
*Select multiple patien..
The FireCr QuantorDent may experience an error when trying to launch that states Sentinel key not found (H0007). To resolve please see below:
1. Click on the 'Start' window ic..
Video at bottom of this blog.
Step 1: Install Sensor Drivers from USB
Step 2: Install the Eaglesoft twain Supplied by Rayence. You can find it on the share drive. The origianl Rayence twain is d..
1- Intall Sensor
2- Launch Dexis Imaging software
3- Go to the range tool
4- Under the DEXray tab make sure our sensor is selected and use as s..
Starting the Program
To start the program:
1. Click on the Microsoft Windows desktop.
If you do not have the Dolphin Premium Security Utilities installed and enabled, Dolphin Imaging s..