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We have been experiencing the issue where when the customer navigates from their Dentrix practice management to Dexis from the Dexis Integrator - it loses the 'intraoral usb sensor driver/option for t..
CDR Dicom and DrsRay / HDI-S integration
1. Open CDR dicom and select the menu item "System" and mouse down to "Scanner Settings".
2. You will now see the Select ..
We encountered a DVP error 500 recently when installing the EZServer_GoodDrs v 3.0.2 and client workstation Drs Viewer Pro v 3.0.4. The error prevents the user from properly selecting a patient and do..
We recently encountered an issue with Dentron USB sensor and image qulaity within DentalEye using Dell Inspiron 3668 in windows 10. The images that were being processed were very cloudy with no transp..
1. Right-click the camera icon located on right-bottom taskbar -> Select Options -> Enter New License?
2. Copy and paste the user license for IOC snapshot into t..
Blank / Black video in Dexis
Open gpedit.msc
Select
Computer Configuration>Administrative Templates>Windows Components>App Privacy>
Double cli..
Updating the license in DentalEye 3.1:
Chose menu System-Preferences" / License. In the next dialogue box, choose All files Look for the file Provided for customer, Double cli..
1. DOWNLOAD and INSTALL the IOC SNAPSHOT
https://iocsnapshot.com/downloads/
2. At the FINISH of installer, choose which color icon you would like Blue or Green then click fin..
If you're installing our sensor on a practice that is already using a different sensor you might experience some issues like the one showing on the image below.
Our sens..
Eaglesof will not allow a hgher resolution that 640x480 in any version. We are able to tell the software to use the camera driver intead of Eaglesoft native settings. This enables the software to use ..
-100x100.jpg "Dr's Light Pro..")
